by Speedinet | Jul 21, 2025 | Contact centres and CX, News, Sections, Telkom
South Africa’s oldest telecommunications operator, Telkom, has a new brand identity, including a new logo. by Speedinet | Jul 2, 2025 | CallMiner, Company News, Contact centres and CX, Mark Lockyer, Sections
A recent roundtabled focused on creating exceptional CX by boosting agent success and reducing customer frustration. by Speedinet | Jun 9, 2025 | Company News, Contact centres and CX, Sections, Voys, Voys SA, Voys South Africa
From voice notes to video meetings, we’re communicating more than ever – but are we truly capturing what counts? by Speedinet | May 29, 2025 | Company News, Contact centres and CX, Insurance Transformation Africa, Insurance Transformation Africa 2025, Sections
Using data and personalisation to meet changing customer expectations is a key theme at Insurance Transformation Africa 2025. by Speedinet | May 26, 2025 | CallMiner, Company News, Contact centres and CX, Sections
Artificial intelligence is redefining the way contact centres serve customers, says CallMiner. by Speedinet | May 20, 2025 | B2B SaaS, Business Enablement, Cnnect, Company News, Contact centres and CX, Corporate Training, Customisable Dashboards, Digital Learning, digital transformation, Employee Engagement, Employee Experience, HR Tech, Internal Communication, JP Pretorius, L&D Technology, Learning Management System, Mobile learning, Offline Learning, People Analytics, Sections, Secure Messaging, skills development, Software Integration, South African Tech, Talent Enablement, Tech Startup, Training App, Workforce Technology
The latest version of Cnnect’s platform brings a suite of enhanced features designed to simplify navigation, improve performance and deliver deeper insights.