What We Offer
- Coverage 80%
- Customer Satisfaction 89%
- Internet Speed 95%
How to get Connected
Booking
Site Inspection
Deployment
Install Period
Package Purchase
For Residential
from onlyR2500 on 12 Month Contract
- ON depending on factors such as distance from nearest high site, cable lengths required and equipment used. We can replace your ADSL line and reduce your 3G internet costs. Stable internet for your home.
For Business
from only- ON depending on factors such as distance from nearest high site, cable lengths required and equipment used
Note: Residential clients
R2500 on 12 Month Contract
Residential installation packages start from R2500 depending on factors such as distance from nearest high site, cable lengths required and equipment used.
Note for business clients
Service Level Agreement
A service level agreement (frequently abbreviated as SLA) is a document where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance thereof. In today’s fast paced workplace, businesses do not have the time or capacity to worry about the technical aspects of their IT infrastructure. This time is better spent on focusing on your core business. This is where an IT Service Level Agreement can be of great assistance to you. SPEEDINET has been providing Service Level Agreements to our client’s for over 15 years. These agreements not only ensure that your systems are maintained, but further cater for things that are very often overlooked when everything is running smoothly. Some of these things could include update and patch management, backup monitoring, server monitoring and performance monitoring. These items are all essential parts of ensuring a reliable and scalable IT infrastructure. SPEEDINET provides set hourly service agreements (as listed below) or we can tailor make an agreement to suit your individual needs. For a no obligation consultation to discuss your requirements, kindly complete the form located on our contact page. One of our consultants will then contact you back and make arrangements to come see you.
SLA Services
- LAN + WAN Networking Design, Implementation and Support
- CCTV and IP Security Camera Solutions
- Server and Blade Solutions
- Storage Solutions,
- VPN Solutions
- VOIP Solutions
- Server and Workstation Virtualization
- Wireless, ADSL Internet provider
No SLA Agreement
- R395/hr initial Call out (1hr)
- Limited Telephonic Support
- No Remote Support
- 24hr Call-to-Fix time
- Standard Hardware Pricing
Basic SLA
- R2,600/month
- 4X Hours Support incl. callouts
- 1X Hour proactive support
- Basic telephonic support
- Remote support included
- 8hr Call-to-Fix time
- 3% discount on hardware
Standard SLA
- R4,000/month
- 6X Hours Support incl. callouts
- 2 hours proactive support
- Advanced telephonic support
- Remote support included
- 8hr Call-to-Fix time
- 5% Discount on hardware