{"id":48627,"date":"2026-07-09T04:50:00","date_gmt":"2026-07-09T04:50:00","guid":{"rendered":"https:\/\/speedinet.co.za\/?p=48627"},"modified":"2026-07-09T04:50:00","modified_gmt":"2026-07-09T04:50:00","slug":"the-best-way-to-automate-customer-engagement-using-ai-and-whatsapp","status":"publish","type":"post","link":"https:\/\/speedinet.co.za\/?p=48627","title":{"rendered":"The best way to automate customer engagement using AI and WhatsApp"},"content":{"rendered":"<div>CM.com&#8217;s James Bayhack on how agentic AI and WhatsApp are transforming customer engagement at scale.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CM.com&#8217;s James Bayhack on how agentic AI and WhatsApp are transforming customer engagement at scale.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[74,10,73,75,76,77,78,12,79],"tags":[],"class_list":["post-48627","post","type-post","status-publish","format-standard","hentry","category-cm-com","category-company-news","category-contact-centres-and-cx","category-freedom-of-movement","category-halo","category-james-bayhack","category-meta","category-sections","category-whatsapp"],"_links":{"self":[{"href":"https:\/\/speedinet.co.za\/index.php?rest_route=\/wp\/v2\/posts\/48627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speedinet.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/speedinet.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/speedinet.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/speedinet.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=48627"}],"version-history":[{"count":0,"href":"https:\/\/speedinet.co.za\/index.php?rest_route=\/wp\/v2\/posts\/48627\/revisions"}],"wp:attachment":[{"href":"https:\/\/speedinet.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=48627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/speedinet.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=48627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/speedinet.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=48627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}